Frequently Asked Questions

How do I make a reservation?

The easiest way is to call us. 

How do I pay for my rental?

After we complete the reservation, I will send you an email confirming your deposit.  Your balance will be due between 30 days and 12 weeks in advance of of your arrival based upon the size of the home you have reserved.  You can pay by credit card, but we will have to add a 3% transaction fee to the total. 
 

Where do I check in?

In your confirmation email, you will receive driving instructions, with the check in procedures. 

What is provided in the home?

All our homes are EXECUTIVE homes. The EXECUTIVE homes have all the extra amenities include at no additional charge . All linens, towels and washcloths are provided. Fully equipped kitchens with all the modern conveniences (microwave, dishwasher, disposal, refrigerator with icemaker, etc.), dishes, cookware, cutlery, coffee maker, blender, toaster. They have washer and dryers, ironing boards, vacuum cleaners and a hair dryer. All our homes have at least 2 color cable televisions with most of them have color tv’s in all bedrooms along with VCRs, DVDs, Stereos, bbq, high chairs, pack-n-play and some are equipped with PS2s and computers.   (We are not responsible for the gas in the bbqs.)

Is there anything not provided?

The initial setup includes – toilet tissue in each bathroom, paper towels, a trash can liner, and small bars of soap for the baths. 

Where is the best place to…….?.

Our guests have all kinds of questions and special requests. We welcome them. What is it you would like to know? Where to golf? Where to fish? Where is the nearest church? Whatever you need, we will be more than happy to help you find it. Just let us know.  Here are some answers to questions we have recently received: 
Play Golf, Shop, Restaurants, Food Markets, Babysitting Services?
 

• There are over 50 nearby golf courses for you to choose from. 
• Shopping at Eagle Ridge Mall, Beltz Outlets, Florida Mall or one of the other shopping areas is less than 15 minutes away. Disney Downtown is 10 minutes from all our homes and there are numerous other areas of shopping to interest you. 
• There are too many fine restaurants to list but a few that are located within a 10 minute drive are: Medieval Times, Planet Hollywood, JT’s PRIME Time, Sonny’s, Shoney’s, China Inn, and all of the major “Fast Food” chains. 
• There are several major Food Markets located within a 3 to 15 minute drive from our homes. An example includes, Goodings, Publix, Winn Dixie Marketplace and WalMart Supercenter

What if I have to cancel?

Cancellation policy:  See Terms and Conditions.  This is also based on the home you have reserved.  On all homes there is an Administrative Fee of $75 for cancellation
 

In closing….

Let us help you make your vacation as MAGICAL as it can be!